redemption
Has anyone tried to redeem points lately, or contact Customer Service? When I try to redeem points, it asks for my birthday now (new to me?!) and then says it can't validate me. When I call the various 800 and 888 numbers provided in this thread and through a google search I just get "leave a message and we will email you back." Did I miss a warning to cash out my points cuz they were closing? I hope not as I have a LOT of points. Any suggestions would be appreciated