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Thread: Brussels Airlines and EU 261 delay compensation
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Old Feb 28, 2016 | 10:08 am
  #8  
Christickler
 
Join Date: Sep 2009
Location: UK - around 3 nights a week!
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Posts: 136
Originally Posted by StuMcIlwain
I finally got a response back from Brussels Airlines. It took them 3 months to respond, but when they did, they offered the full EUR 600 without any questions.
I had a evening BRU-WAW flight cancelled in mid December 15. The flight cancellation made the trip completely unnecessary, so I just asked them to fly me home to BHX at next opportunity.

They finally replied last week saying they would be paying the EU compensation of EUR 400 plus a full refund for the flights.

Better late than never, although I have no idea why it would take 2.5 months to reply to such an 'open & shut' case.
Last edited by Christickler; Feb 28, 2016 at 10:13 am
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