I took my family there again two weeks ago. Used a DSU and got the regular junior suite upgrade. All the standard diamond benefits honored just fine.

- With regard to the room, I recommend calling a day or so before your arrival. They've always let me more or less pick my room out of what's available (e.g., wing, floor, side of complex) and pre-blocked me there so it doesn't get moved. Just ask nicely, not like you're entitled to it.


- They're in the middle of renovations. Nothing overly noisy, so don't be worried. A couple things though:

(a) Some first floor rooms in the north wing (one suite I usually ask for) were unavailable due to being renovated. Plenty of nice stuff in the south wing.

(b) Firewheel cafe is sporadically unavailable for breakfast, but they basically will let you have diamond breakfast anywhere right now. I took the breakfast in room one morning and in stories the other. Both fully comp'd without issue.


- 4pm checkout honored as usual. They've always been happy to (just ask when you checkin), I think once they asked me to leave by 3 because of a big convention coming).


- plenty warm enough to swim


- dining on site is nothing amazing, but plenty good for the family. We occasionally go off property when we stay there, but last time we ate all meals there. Standard resort pricing applies.


- Lounge closed I think until mid march. 2500 points given without being asked.


- s'mores, s'mores, s'mores!


I've always had great service at Lost Pines. We live about two hours away, so it's become a 2-3 time year family tradition to go hang for an extended week now and then. I've found being polite goes a long one way towards getting treated like family there (i.e., cleaning service waiting for naps to end before cleaning, toy loans from camp hyatt, etc).

Have fun!