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Old Feb 26, 2016 | 6:02 pm
  #5  
FirstInFlight
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An idea... #AirlineCEOChallenge

I might drop #4. Business travelers fly on various days of the week. Plus the feasibility of that is suspect.

I might replace it with a requirement that at least a third of their flights must be scheduled more than 60 or 90 days out so that they get the full schedule change experience.

And maybe also require one flight that we get to pick. So we can pick what they are bad at - so they can see that even when the operations folks know things will go wrong it still sucks to be a customer. The full IRROPS experience. Like ATL in a late summer thunderstorm. Or Chicago in an ice storm.
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