Originally Posted by
eddibabyyeah
As above. Mine were never refunded either. They originally said upto 14 days. I only got them back because I persisted. I dont think I would have got them without lots of phone calls and complaining.
I'll be making call #3 tomorrow. I don't want to dispute the charge for the taxes though before I get my miles back into my account.
It's things like this which really prevent an airline like EY to poach a customer like myself who is fed up with his other options.