folks, would appreciate some feedback on this weird issue:

1. wife applied for mbna alaska card (2nd one in 6 months) - was under review.
2. she called and agent informed her that there was an issue with her name when the credit profile was pulled. the agent informed her that either she could send a bank statement showing proof of her married name or the agent could approve a card showing her "firstname maidenname lastname".
3. wife chose the latter.
4. activated card and made minimal spend.
5. i had her call mbna to confirm the alaska mileage plan # on record and it was a new #. she asked the agent to change it her existing plan # and that was corrected.
5. first bill comes in and shows the correct mileage plan # along with 25k points earned.
6. its almost 2 months now and the points have not posted.
7. wife called mbna and the agent says it could be due to the fact that the mileage plan # was changed and it could take another 6 to 8 weeks.

is the last point true or was the agent being lazy and trying to get us off the phone?