FlyerTalk Forums - View Single Post - Hilton Customer Service - Frickin crazy?
View Single Post
Old Feb 25, 2016 | 12:16 pm
  #6  
arlflyer
10 Countries Visited
20 Countries Visited
30 Countries Visited
10 Years on Site
 
Join Date: Feb 2013
Location: DCA
Posts: 7,777
Originally Posted by Sisosig
Thanks for sharing your emotional distress. Are you familiar with tripadvisor.com? If so, please lookup the hotel, read the reviews. There is at least one review (posted on June 26, 2015) in which the guest relations manager replies by mentioning two of the hotel email addresses.
This is the most surefire way to find an hhonors property email address. Since TA is one-sided, the properties have to provide a real address if they want the reviewer to initiate contact. Find the property, sort for bad reviews, and 9 times out of 10 you'll get contact info. Now that said, this comes with all the usual caveats about considering whether the request is worth bothering a manager over, etc.
arlflyer is offline