FlyerTalk Forums - View Single Post - Functionality issues/questions with "New" (Fall 2015) United.com
Old Feb 24, 2016 | 8:21 pm
  #1368  
wayan
1M
100 Countries Visited
20 Years on Site
 
Join Date: Jun 2004
Location: RDU
Programs: UA 1MM & *A Gold
Posts: 203
Can .bomb suck any more?

Over the last 3 days I've tried to buy a ticket on the United website multiple times. I started off with the password security theatre, which went surprising well, but that was about it for the good news.

- The system doesn't keep me logged in when I try to make a reservation, even when I'm shown as logged in via the upper right user ID marker.
- The system doesn't recognize overnight flights when using any of the filters, rendering the filters useless for international travel.
- If I somehow maintain logged in status long enough to pick flights and seats, I'll get a website error when I try to buy.

Tonight I gave up and just called the 1K help desk. Is this where United is now? That we have to revert to calling their agents to buy a ticket? What's next? Only buy tickets in cash at the airport? Wait! I don't want to give them any ideas.

Please tell me I'm not the only one hating on .bomb

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