FlyerTalk Forums - View Single Post - Frontier giving erroneous expiration dates for miles
Old Feb 23, 2016 | 9:22 am
  #35  
TheMiz
15 Years on Site
 
Join Date: Feb 2010
Posts: 100
Originally Posted by rsteinmetz70112
When did you last earn any new points?

Frontier announced that Beginning March 7, 2015 points would expire six months after the last points earned.

A date of 11/16/2015 implies the last points were earned on 5/16/2015, after the change in the program.

A date of 4/1/16 means the last points were earned on 10/1/15 again after the change in the program,

I missed this one, and lost over 60,000 points , I am not happy with Frontier who used to be one of my favorite airlines. One a April 2015 flight I had to fight over being charged for luggage, they kept telling me this went into effect in Jan. 2015 I kept telling them I booked this BEFORE that date in Nov. etc.

Oh speaking of my points Frontier changed my return flight without notifing me
I was in a cruise ship when I seen the change that was made for my return one whole day earlier than my original booking , I would still be on my cruise. I was told if I could get on that flight it would be 5 days later. They REFUNDED my points and I fly Jet Blue home. Actually it was the maiden flight from FLL to CLE

So at the end of the day the points they refunded me are now lost anyways.
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