Originally Posted by
simons1
Curious how we get so many posts on here where BA fail to advise passengers of their rights as required by law and then try to squirm out of paying compensation with pathetic excuses.
Really sharp practice. They must know that many less regular travellers will not be aware of EU261 and therefore grin and bear it.
I had a technical delay a month ago coming out of YYZ. I was with two other gold card holders - one who does premium economy like me - so must travel a fair bit.
When I said "ah that'll be 600 euros each then" as they announced the 'technical fault' reason for the delay both of these people stared at me like I was crazy.
I explained about EU261 ... I think they still thought I was bonkers.