Originally Posted by
TWA884
I wrote "markup" not "kickback"; that is charging the customer a substantial premium over than their actual cost of the repairs.
Yes you wrote markup. But on what basis do you arrive at the conclusion they they did marked it up if you don't know who Sixt contracts out to do the repair? It could very well be, the estimates provided are the actual true and accurate numbers Sixt received from their third party repair shop. In which case, that is the actual cost to Sixt and thus zero markup.
My point is, without knowing what German industry-accepted practices are, alleging Sixt marked-up damages based on FT reports is like
blind men describing what an elephant is.