I stayed at a resort property as a platinum member booked on Marriott's site. After checkout I saw a double charge on my credit card. I emailed the two addresses listed on the bottom of the folio, one bounced and one I never got a reply from that was addressed to the front office manager. I called MR for assistance and they tranferred me to the hotel. I told the manager on duty what is going on and she said she will investigate. She sent me my folio again and a second folio showing a separate charge for a room. I told her the room was paid for in the original folio and she said that is correct and will process the refund.

The refund came but it was short a few dollars approximately $6. When asked why I was shorted I was told the currency changed value and they can either send me a check or issue 5000 points for the trouble. I am leaning towards the points.

How would you all handle?