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Thread: Why does KLM hate me?
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Old Feb 20, 2016 | 7:14 am
  #5  
Sabai
 
Join Date: Oct 2002
Location: LAS
Programs: PA FT, TW Gold, NW/CO PE, VK Eagleflyer
Posts: 7,173
KLM doesn't hate you, they hate Delta. It's not personal, it's part of the seamlessness of the SkyTeam "alliance."

How many years has it been since booking a KL flight through NWA.COM automatically yielded the KL PNR?

Someday DL will be profitable enough to fix its crap customer-facing IT.
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