Thanks for all the responses

I actually spoke to a lady who taking care of Trenitalia online issues. A very friendly operator. She told me the English version of Trenitalia is not working properly. She worked with me on the phone to go through the Italian version of Trenitalia. But it was still failed by possible technical issue - could not log in.

She told me that the national single Trenitalia ticketing number is only worked in Italia, and could not call from outside. She will call the number for me and ask the ticketing person to call me back to Canada, or I will call back on Sunday when she works again.

Also she could not find any Couchette or Sleeper train from Milano to Roma, she sugguest me to directly ask the ticketing person.

[This message has been edited by flytor (edited Dec 19, 2003).]

[This message has been edited by flytor (edited Dec 19, 2003).]