I am far from a WN fan. But, OP clearly did not read the clear disclosure, right on the WN website, of what WN is and is not. The only thing he missed was the premium drink and I wonder if that's because he simply didn't realize that he had a coupon for it with his BP?

OP wasted his money. If he had spent 3 minutes looking at the website, he would have seen that. But, he didn't. So, he wasted it. But, why he's he ranting is beyond me.

https://www.southwest.com/html/air/p...3_BUSSEL160209