OK. I had to laugh at his post and wonder if somehow I missed seeing the staircase to the upper deck of the Southwest aircraft. But.....he does have a point.

In naming their premium economy product "business" select, Southwest did engage in a bit of deception. It led the uninformed purchaser to believe that they might expect something akin to business class treatment on board.

It would have been more honest to name the product "anytime plus."

At least they did not name it "First Class Select."