Hey guys,

I opened a Simple account just under 30 days ago. In the first 30 days i deposited about $6k in money orders. Well, just 2 days ago (16th) I was shut down. Also on the 16th, a payment was sent out to Amex. Usually the amex payments post 2 business days after payment sent date, however, 2 days later (18th) it still has not posted.

Does anyone know if they maybe stopped the payment since account was closed? I also have a bit under $2k under hold since the 30 days has not elapsed. The message said after all balances have been settled, i will be sent a check. I just... can't figure out what the deal with the payment is, though.

The phone agent actually told me I'm not eligible for phone support and that they can only reply via the app, which they haven't.

Anyone else been through this?