Originally Posted by
gcuk
Not sure what BA can do other than throw some Avios your way which may not be helpful given you belong to the AA scheme.
I wouldn't have waited until the next morning to speak to the Pursar though. These things never get satisfactorily resolved after the event.
Avios are fine.
I grabbed like 130k from a BA Chase CC promo last August and used almost all of them to AuA to J on some of my MR legs.