Originally Posted by
chouay
That's funny cause my husband made one and also my sister in law and brother made one. I was excited to tell them around the holidays about ebates. She too did not get her payment. Contact them but Cathleen told her the same as you guys told me. I got 30 BACK from all that holiday shopping only and she got none. QUITE upsetting.
My guess is that if there are multiple household accounts, they are saying they were fraudulently established.
From their T&C's (bolding mine):
Any failure to comply with this Program Agreement, any fraud or abuse relating to the accrual or receipt of cash back rewards, or any misrepresentation of any information furnished to Ebates or its affiliates by you or anyone acting on your behalf may result in the termination of your membership in the Program and forfeiture of your accrued Cash Back rewards.
The determination of whether or not a purchase made through an Ebates Affiliate Store qualifies for Cash Back is at the sole discretion of Ebates. If an Affiliate Store fails to report a transaction to Ebates or withholds payment to Ebates for any reason, Ebates reserves the right to cancel the Cash Back associated with that transaction. If Ebates has any reason to suspect fraudulent activity is associated with your account, Ebates reserves the right to delay or withhold payment of Cash Back. You give Ebates permission to review your account with Affiliate Stores in cases where Ebates suspects fraudulent activity. Ebates is not responsible for lost or stolen payments, including gift cards. Ebates is not responsible for payments delivered to the wrong address through no fault of Ebates or for payment errors made by payment partners like PayPal.