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I'd see this as one of those mild annoyances that can occur for various reasons (change of operating equipment will do this, and the AA IT has a very indiscriminate and klugey way of dealing with seat reassignments, for instance).

I've never perceived any of this as being personal or some way AA imposed additional opprobrium upon Executive Platinums; I've just seen it as a result of a very antiquated, multilayered IT system.

Unfortunately, bankruptcy terminated the contractual relationship with H-P wherein H-P was to develop an entirely new PSS etc. called JetStream, and the Parker-Kirby administration seems disinterested in pursuing this option, so I rather suspect we're stuck.