Originally Posted by
QRC3288
There are other more complex issues with AA members hoarding award inventory, AM miles being disadvantaged as a result, and CX having a challenging managing premium yields due to AA members presumably boarding and then all changing / cancelling last minute (this I have heard directly from CX). There are a lot of reasons.
Are you implying they will board a flight/check-in and then cancel over the phone while already on the boarding queue, or even seated?