I'm already NOT a fan of the new United.com. Now I'm even less so. I have 1 RPU and 5 GPU; it DOES still say this on the main page of my account. However, I've been in the site a lot the last couple of days (fun getting in today, of course NOT). The new "advanced" feature to see possible UG before purchase- I've been applying them, but NOT buying tickets. Thus when I went today to try to buy and UG, I only had MPU available!!! System didn't recognize the RPU, GPU that agents and I can still see I have!!! .com person who tried to help me a little while ago is going to tell the programmers about the glitch! Yes, I've logged out and logged back in, and still cannot apply RPU or GPU to any tickets I'm looking at..
Not a happy camper here!!!
Anyone else encounter this???