FlyerTalk Forums - View Single Post - Do Front Line Employees have a Way to Report Bad Non-Rev Pass Traveller Behavior?
Old Feb 13, 2016 | 9:53 am
  #15  
HeadInTheClouds
10 Countries Visited
All eyes on you!
20 Years on Site
 
Join Date: Feb 2003
Posts: 4,401
Originally Posted by tuolumne
...Talked with GA one week later.

...Asked NRT agent about 3 months later what happened...

...I later heard was forced to resign.
Now that's what I call follow up!

FWIW, after 5MM+ between UA/DL/AA, I truly cannot think of a single truly egregious non-rev behavior incident I've encountered. Overall, by my experience, I'd say the rules are overwhelmingly well enforced and respected.
HeadInTheClouds is offline