FlyerTalk Forums - View Single Post - Do Front Line Employees have a Way to Report Bad Non-Rev Pass Traveller Behavior?
Old Feb 13, 2016, 7:10 am
  #10  
PropClear
 
Join Date: Mar 2008
Posts: 140
Originally Posted by Bowgie
This is good. I wonder if airlines blackball REVENUE passengers for serious bad behavior. Revenue pax are probably 10x the problems of non-rev's.
Yes they do.

As to the first post, pure speculation, but I would guess that was perhaps a pax who missed their original flight and so was put on the standby list for a later flight (standby rather than confirmed if flights were full). The second post (on both standby lists) does sound like a non-rev, though.

And as to the OPs question, yes a gate agent can certainly report bad non-rev behavior (I had one of my employees a few years back almost get put on non-rev probation).
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