<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by cordelli:
I believe somebody told you wrong.
There are some hotels that will upgrade you at checkin if they can, for example SRS Hotels says the following:
If you are a Premier®, Premier Executive® or 1K® member, you will also be offered a complimentary suite upgrade at check-in, if space is available.
but Hilton isn't one of them. Go to UAL.com, click on Mileage Plus partners, then hotels, and click on the ones to see what they offer.</font>
Has anyone done this at an SRS hotel? I'll be staying at the Pan Pacific KUL. Should I call ahead and advise of my UA status? Bring the card and printout of the website?