Originally Posted by
RteSmrt
I'm here on an award stay this week over Valentine's Day with my spouse. There are no longer any wristbands that I've seen. I was not given any kind of room upgrade - I'm on the 2nd floor with a view of leaves. The resort fee is now $25 and was NOT waived. The complementary breakfast for Diamonds is continental only. To receive the full buffet with hot items is an extra $5 per person. Overall I'm not impressed with this hotel - very dated and a lack of upkeep, and almost nothing to recognize Diamond status.
As far as I know resort fees are waived on rewards stays so I would question why they are charging you.