Originally Posted by fransknorge

From speedbirdclub, posted yesterday evening:


"From 05 February 2016 customers selecting Paid Seating in Euro Traveller will see Exit Row seats priced separately to Standard seats. Customers who selected Paid Seating in an Exit Row prior to 05 February 2016 may continue to sit in their chosen seat, however, a system limitation will prevent them from making a voluntary change to an alternative seat.

Advice for customers seated in a Euro Traveller Exit seat

Exit seats in Euro Traveller will be priced separately to Standard seats from 05 February 2016
Customers who purchased Euro Traveller Standard seating before 05 February 2016 and chose to sit in a Euro Traveller Exit seat may continue to do so, however, a system limitation means they will be unable to change to an alternative seat.
The only option is for them to cancel their paid seating and obtain a refund, they will then be able to purchase seating for an alternative seat.
A system solution allowing them to change seats and pay any difference will be available in the near future.
Customers who purchased Exit Seats in Euro Traveller from 05 February 2016 will be able to change to an alternative seat."

So this IT bug is the result of some changes in the proposition, although for non status holder it seems.