Originally Posted by
Aus_Mal
BA need to sack or seriously council their IT team. Quite simply, the failures highlighted in this thread indicate that they failed to test for many scenarios, and even worse failed to plan for common scenarios in their programming and implementation plans.
Apple iTunes 12 has a number of well documented and annoying bugs, some even predate this release. They might have been predicted and may have shown up on testing. Unlike the BA scenario they show no sign of being fixed any time quickly or at all.
Are Apple sacking their programmers? Are they counselling them?
I don't think so.
In the real world, mistakes happen, and they get rectified. Unforeseen and unpredictable things happen, and the shortcomings that arise are fixed. Nobody loses their job for identifying and addressing issues as they arise.
I am afraid that this mentality that no-one is allowed to make any sort of mistake without retribution (and compensation) is becoming far too wide spread. I presume those who advocate it are either infallible immortals or happy to find themselves frequently sacked for doing a job with occasional human lapses from the ideal perfect standard.