Thanks Lauren! I like the technology, but I hate sacrificing what is the most important diamond benefit to me (upgrades) as a result of it. Also, I find myself calling the front desk the stay of a visit at hotels that I don't visit as frequently to ask if they upgrade elites who use eCheck in. The added time there offsets any time savings from the digital check-in. Also for the record, every hotel that I have asked except the Hilton Richmond Short Pump has told me that if I check-in online, that is the room I receive, and I will passed over for an upgrade. Some front desk clerks (Roosevelt New Orleans most recently) actively dissuaded me while chatting on the phone from using digital check-in if I wanted any sort of a chance at getting an upgrade.