FlyerTalk Forums - View Single Post - aircanada.com/aeroplan.com - Experiences/Complaints/Issues
Old Feb 11, 2016 | 1:48 pm
  #2107  
dirkster
 
Join Date: Feb 2000
Location: Toronto, Ontario, Canada
Programs: AC-E50. Marriott Plat
Posts: 313
Originally Posted by BlueMilk
Occasionally (well...perhaps usually) the "we are processing" box fails to close, despite the task being completed. Click on the primary window and see if you can move on.
Yeah, I've had that too, and proceeded as you say, got my confirming email etc. But this time it did not work twice, just the proceesing window for ever with the marching airplane windows, and for sure they did not take the credits either. Ended up calling concierge, who got a reservation agent to complete the transaction on the phone.
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