Originally Posted by
ThreeJulietTango
The odds of having a gate agent putting anything in writing are extremely slim, if at all possible. Plus I believe there's language in the CoC that states that it overrides anything an agent might give you.
That's only for changes to the CoC.
Here, there was no change (no new legal obligations) - AA was obligated to provide "reasonable overnight accommodations" under the CoC anyway. GA merely (mis)informed OP about the amount of reimbursement. Now, I don't know whether $220 is reasonable for MIA. Maybe it is, maybe it isn't.