Originally Posted by
Cymro
While this definitely appears to be systematic, it looks as though the scenarios that are causing the issue are either not incorporated in BA's testing, or are not running accurately. As such, it is good for BA to have a few 'known bad' bookings that they can examine to confirm the scope of the problem and to work out what is 'unusual' about them in order to perform a root cause analysis.
In my sphere of IT, I would expect the testing of what must be a significant change to have had this impact whether desired or not, to be tested by BA prior to its release.
I have held off making bookings this week as every single one I have attempted prevents me from selecting an exit row and every single booking I have in the system does not allow me to select an alternative seat in an exit row.
No toys have been harmed in this post.