FlyerTalk Forums - View Single Post - Silver/Golds can no longer select Exit Rows in advance?
Old Feb 10, 2016 | 10:21 am
  #248  
DYKWIA
Ambassador: Emirates Airlines
 
Join Date: Sep 2004
Location: Manchester, UK
Posts: 19,777
Originally Posted by Cymro
While this definitely appears to be systematic, it looks as though the scenarios that are causing the issue are either not incorporated in BA's testing, or are not running accurately. As such, it is good for BA to have a few 'known bad' bookings that they can examine to confirm the scope of the problem and to work out what is 'unusual' about them in order to perform a root cause analysis.
Arf!
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