FlyerTalk Forums - View Single Post - Is WestJet's price drop guarantee for real?? [ended for bookings >5 Jan. 16]
Old Feb 10, 2016, 8:33 am
  #79  
marcusaurelius
 
Join Date: Jan 2016
Location: Victoria BC
Posts: 3
Hi Darren,

How far behind is the PDG group in processing the requests? I am now at over 5 weeks with my request and one would assume the volume of requests would have reduced post Jan 5, 2016; the day the program ceased. Is there a staffing issue or technical service challenge behind the scenes?

thanks,

Mark
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