Originally Posted by
emcampbe
Though I think most agree it's pretty egregious to charge it when an upgrade hasn't cleared at the time of cancelation. By policy, this is the way it is.
My upgrade hadn't cleared AND I had to call (as a 1K) otherwise the miles would just have disappeared. I'm guessing they would have charged me 100 or 200 bucks for the privileged of getting my miles back even though the award hadn't cleared but would be interesting to know for sure.