Originally Posted by europeanflyer

Hi Gary,
Received a targeted promotion for the new MY DRIVER service in Europe last wk with a introduction discount code.
Set up an A/C to book a car today for March in Barcelona , tried my Amex first than my MC & both declined.
Wrote to CS inquiring what was wrong with the system & they replied that it appears I am a credit risk as they wanted a copy of my card both sides & my passport (even after explaining I am existing sixt customer & sharing my card no. in my original email)
Of course I will not go to such length out of principal just to book the service which is a shame as it looks good & well priced.
Just wanted to share my experience.
On the other hand received a recent birthday voucher for 20% discount on my next car hire which I will take advantage of , great CS from Sixt on keeping my business in this respect.