Originally Posted by
luftair
I would ask for free room or free upgrade to suite
I believe they only had a single suite in the hotel on the higher floor.
That was not available on check in on the Friday, or Saturday night, think someone had already jumped in for it.
They were very reluctant to do anything, it was a pre-paid rate and they already had the money.
It was a battle to get the room rate down to standard room rate and they did the discount so that it was all covered by the amount I had actually paid. In the end on check out I had to pay them 1 euro and 80 cents extra.
If it had been a bets flexible rate I would have walked