Originally Posted by
ChocolateFactory
I think I have found a candidate for a best rate claim, but before I book, I would like to know if there are any pitfalls.
Maybe one of you guys can help?
I first made a refundable booking and sent in a best rate claim for a refundable rate at another website (the cancellation policy was slightly differed, but I thought it was worth a shot).
The claim was denied because I could have booked a non-refundable rate.
So now I cancelled the refundable rate, but I'm hesitating to book a non-refundable rate, as long as I don't know that it's likely they will accept the claim.
Here are the details:
Rate type: Non-refundable ("Advance Saver Rate")
Room type: (same)
Breakfast included: No
No. of adults: 2
No. of nights: 1
Immediate confirmation: Yes
IHG rate: 320 GBP (hotel currency)
3rd party rate: 315.25 GBP
Do you see anything they could use as an excuse for denying my claim?
If not, I would book it.
Thanks.
Have yo tried logging into IHG rewards? If there is a rewards rate that is cheaper than GBP 320, they will definitely turn you down too.
IHG is playing unfair about this - it's crazy that they compare members only rate to publicly available rate. At the same time they don't accept any rate that requires you sign up for a free membership.