Originally Posted by CloudsBelow

Thanks.
I've tried that. Passed around all over Amex.
Finally found the certificates > Logged in > Service > Insurance .......... BUT it's a dead link in both Chrome and IE.

So, they're actually going to mail them out to me. In 2 0 1 6 !?!? ....... They mentioned they'll include a short video explaining all the benefits of the card - on VHS tape, of course.