Originally Posted by
5khours
Tried Uber a half dozen more times on my last trip to VN. Basically horrible!
On 2/3rds of the rides I waited for 5 to 10 minutes and then the driver cancelled before arriving.
On the few ride requests where the driver actually arrived, they were 3 or 4 times the estimated time, and they didn't come to the right location. I had to chase them down while looking on the map.
If I were to rate car/taxi service in HCMC, on scale of 10.
Mai Linh or Vinasun 8
Uber 1
You definitely ran into some bad luck there. Unfortunately, since the Uber drivers aren't taxi drivers (usually local/long distance drivers for hire), they aren't as familiar with the streets. We got an MB S-Class driver once, but instead of driving to where we were, we had to walk down an alley to get to him while he smoked a cig. Wasn't happy about that and let Uber know, but we didn't want to wait for another taxi or Uber.
Personally, now I would only use Uber if I wasn't in a rush, or going to the airport, or out of cash for some reason.