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Old Feb 8, 2016 | 2:34 am
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nicolas75
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Originally Posted by LapLap
I doubt that very many of those 96k followers knew which actual hotel was being complained about. There are three InterContinentals in Tokyo, and another in Yokohama. The guy who posted didn't specify.
What the 90k followers on Twitter see: IC is crap when they could see: IC is soooooo cool.

It makes a big difference.

Again, two questions
- Did IC know that they have a special guest (at social media times) and how did they deal with that?
- How did they deal with the post? Very poorly obviously.
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