There is a current issue with AA USA reservations. AA USA reservation cannot see Etihad availability.
There is a simple workaround: Call AA Australia and they can happily see all the availabile guest seats, guest business / first / coach.
Originally Posted by
Flyfromscratch
Ah.. did not know that.. good for future reference..
Hope you are checking the Guest Seat column on the Etihad website, because that's the only seats that AA has access too.. if the availability is under Open Seat, AA won't be able to book that for you..
If there is Guest Seat availability and AA can't see it, just tell the agent to take a booking request.. they send the request to Etihad and if there is seat, it does get booked.. i once got a Business seat on Etihad, through AA, that wasn't even showing up in "guest seat"..