Originally Posted by Keyser

no op-up ever despite holding top status with the airline....

in fact, i had a pretty bad experience with them earlier this week....was flying del-bom & wanted to use an upgrade voucher....was told at checkin that no seats were available....i had arrived early at the airport so went over to the sales counter to check how many seats were available in business class & there were 5 seats available....i went back to the counter & was again told by the supervisor that no seats were available....turns out they upgraded some staff members at the gate but even then 2 seats went empty....