I made a booking with that agency and agent stated that I will get miles on the base rate (w/o taxes). When she got my payment and I asked her again about miles - the story changed! Let's say price per person w/o taxes was $900 (plus $345 in port taxes and fees), but now she claims that it also includes other taxes and the actual base price is around $600.

How is that possible?! It seems like bait and switch.