Originally Posted by
mikeyfly
If unable to check in on AA and time permits, would you not be able to go and see the AA agents at T3 before going to T5? They'd resolve the problem and issue the BPs?
Possibly, but remember the first flight was BA operated and AA kept telling me I have to check in with BA (both online and on the phone) but I have not tried at the airport. That might have helped but we won't know until this happens again