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Thread: Boarding door closed and seat given away 25 mins before departure. Any recourse?
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Old Feb 5, 2016, 1:04 pm
  #191  
Tchiowa
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Join Date: Nov 2006
Location: Bangkok or San Francisco
Programs: United 1k, Marriott Lifetime PE, Former DL Gold, Former SQ Solitaire, HH Gold
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Originally Posted by Surftel
Yes, I received a credit for future travel. They never admitted the GA lied and continued to infer I did

"Funny" thing. I then used the credit for a trip with my family. The return flight was on an ancient 20 year old plane. Shortly after takeoff, over water, electrical smoke comes from the rear of the plane. We return to HNL and landed heavy, with full fuel, damaging the landing gear. The rest of the trip home was 20 hours of chaos as United mishandled every element of it.
That's standard. Whenever UA has to give someone compensation they then make sure that the flight you use the certificate for is a complete disaster.
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