Sethb,
thank you, for clearly realizing, yes delta admits!!! it is their fault. NOT
my daughter"s, sorry for taking it personally. They have refused to discuss this on the phone!! I have tried, to say all the above verbally..., and sent three claims.
I am exhausted, i have given this to airhelp. i will let everyone know the outcome. I believe this is absolutely terrible what they have put myself and my daughter through.
There was a time when i was working and traveling quite frequently Delta was my preferred airline, now i will be vehemently be boycotting and spreading the word how they treat young adults. And all I do is visit college campuses, now.
For those, who saw the truth , thanks for your support.
cj