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Thread: Boarding door closed and seat given away 25 mins before departure. Any recourse?
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Old Feb 5, 2016, 12:03 pm
  #190  
mherdeg
 
Join Date: Jan 2009
Location: LHR (sometimes CLE, SFO, BOS, LAX, SEA)
Programs: UA 1K
Posts: 5,893
Originally Posted by flyersky1
Back on topic. I followed the advice of many of you and filed a complaint with UA CS and below is the (canned) response I received. Needless to say, after this response, I will file a DOT complaint as well. Any further advice and opinion is appreciated.
It's been about a month. DOT complaints are usually resolved within a week. Can you share the outcome you've gotten?
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