Originally Posted by
Pitero
I tried to order new "Elite Thank You certificates" but got the message "It looks like you're not eligible to request Thank You certificates at this time."
Emailed SPG and was told as Lifetime Platinum I am not eligible unless I reach the usual 25 stays/50 nights per year.
Well, it turns out the information I received was incorrect. LTP are eligible for the cards. Apparently a software glitch prevented me from printing the certificates – now solved. William kindly followed up on the issue. Great to have the lurkers here!
