FlyerTalk Forums - View Single Post - Do I get an RPU back if I apply it to a BusinessFirst route that fails to clear?
Old Feb 4, 2016, 6:07 pm
  #9  
Kacee
A FlyerTalk Posting Legend
 
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,478
Originally Posted by cpyankees25
Fair enough. Just for purposes of showing what I meant, this was the reply when I asked:
You were upgraded on what's called the "over the water" segment of your flight. That flight is considered the major portion of the travel and the upgrade is confirmed for that posrtion. A upgrade on the domestic portion is not guaranteed.
Agents get stuff wrong all the time
Kacee is offline